Help Centre
Find answers, guides, and resources to help you make the most of Nalomba.
Popular Topics
How to Create Your First Listing
A step by step guide to listing your items for rent on Nalomba.
Read moreWhat Happens if an Item Is Damaged?
How security deposits and our dispute process deal with damage during a rental.
Read morePayment Methods and Processing
Information about accepted payment methods and how payments are processed.
Read moreBrowse by Category
Getting Started
Learn the basics of using Nalomba
Creating your account
How to sign up and set up your Nalomba account
What you need to use Nalomba
The requirements for renting and lending on the platform
How Nalomba works
From listing or searching through to returns and reviews
Verifying your identity
Why verification matters and how we keep the community safe
Listing Items
Everything about creating and managing listings
Creating your first listing
A step by step guide to listing your item for rent
What items can I list?
What is allowed on Nalomba and what is not
Setting the right price
How to work out competitive and profitable rental rates
Managing your availability
Use your listing calendar to block dates when an item is not available
Borrowing Items
How to find and borrow items from others
Finding items near you
Search and browse equipment available in your area
Making a booking request
How to request an item and confirm your booking
Damaged or not as described?
What to do if the item you collect is not what you expected
Returning items late
Late return charges and how to arrange an extension
Payments & Billing
Understanding payments, fees, and refunds
Trust & Safety
Staying safe while using Nalomba
Account Management
Managing your Nalomba account
Updating your profile
Edit your personal information, addresses, and preferences
Account and notification settings
Manage your general settings and notification preferences
Keeping your account secure
Tips for protecting your Nalomba account
Deleting your account
Contact our team to deactivate or delete your account
Can't Find What You're Looking For?
Our support team is here to help. Contact us with any questions or issues.
Frequently Asked Questions
How do I create an account?
Learn how to sign up and get started with Nalomba.
How do payments work?
Learn about our secure payment system and processing times.
What if an item isn't as described?
What to do when a rental does not match the listing.
What happens if an item is damaged?
How security deposits and our dispute process deal with damage.
Community Resources
Community Guidelines
Learn about our community standards and how to be a great member of the Nalomba community.
Read guidelines