Question 1

What is Nalomba?

Accepted Answer

Nalomba is a peer-to-peer rental platform that connects people who need things with people who have things. Our platform allows you to rent items from others in your community or list your own items for others to rent, helping you save money, reduce waste, and build stronger community connections.

Question 2

How does Nalomba work?

Accepted Answer

Nalomba works in four simple steps: - List or Search:  List your items to lend or search for items to rent in your area. - Connect:  Communicate through our platform to arrange rental details. - Exchange:  Meet to exchange the item with secure payment through our platform. - Return & Review:  Return the item and leave a review to build community trust.

Question 3

What fees does Nalomba charge?

Accepted Answer

Nalomba charges the following fees: - Service fee for borrowers:  10% of the total rental amount, added to your total at checkout. - Service fee for lenders:  15% of the rental amount, deducted from your payout. These fees help us maintain the platform, provide customer support, and offer protection for both borrowers and lenders.

Question 4

How does Nalomba ensure user safety?

Accepted Answer

Nalomba ensures user safety through multiple measures: - User Verification:  We verify user identities through ID verification, email confirmation, and phone verification. - Secure Messaging:  All communication between users happens through our secure messaging system. - Secure Payments:  All transactions are processed through our secure payment system. - User Reviews:  Our review system helps build trust within the community. - 24/7 Support:  Our support team is available to assist with any safety concerns.

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